This case originated from multiple civil appeals and review petitions challenging judgments from the High Court of Bombay concerning appointments to the State Consumer Disputes Redressal Commission and District Consumer Disputes Redressal Commissions.
The High Court had quashed specific provisions within the Consumer Protection (Qualification, Appointment, and Conditions of Service of President and Members of the State Commission and District Commission) Rules, 2020 (referred to as “the 2020 Rules”)…. These quashed rules included Rule 3(2)(b), Rule 4(2)(c), Rule 6(9), and Rule 10(2), which pertain to qualifications, appointment procedures, and tenure of members….
The High Court also issued specific directions for the recruitment process…. These directions led to the appointment of certain individuals, which subsequently became a point of challenge in the appeals before the Supreme Court….
During the pendency of these appeals, the Union of India proposed a new amendment to the 2020 Rules in 2023, aiming to address some of the issues that had been raised….
Law Involved:
The Constitution of India:
Article 142: The High Court had invoked this Article to issue directions, a point scrutinized by the Supreme Court.
Article 233(2): This Article, related to judicial appointments, was deemed applicable by the High Court of Bombay in its Limaye – I judgment.
Directive Principles of State Policy (Part IV): Specifically, Articles 38, 39, and 47 are cited as foundational to understanding consumerism and shaping its legal framework in India.
Underlying constitutional principles like participatory democracy, social justice, equality, and fundamental rights are highlighted as central to the concept of consumerism.
- Consumer Protection Act, 1986: The predecessor legislation, now repealed.
- Consumer Protection Act, 2019: The current statutory framework governing consumer protection in India
- Consumer Protection (Qualification, Appointment, and Conditions of Service of President and Members of the State Commission and District Commission) Rules, 2020: The primary rules that were challenged and subsequently amended.
- Judicial Precedents:
Roger Mathew v. South Indian Bank Ltd. (2020) 6 SCC 1: This case established the principle of judicial dominance in the selection process for tribunal members.
Madras Bar Association v. Union of India (2021) 7 SCC 369 and (2022) 12 SCC 455: These judgments stipulated a minimum tenure of five years for tribunal members and other service conditions.
Nivodita Sharma v. Cellular Operators Assn. of India (2011) 14 SCC 337: Cited for its emphasis on the purpose of the Consumer Protection Act to ensure speedy grievance redressal for consumers.
Reasoning:
- The Expansive Nature of Consumerism: The Court defined “consumerism” as a comprehensive concept that spans various aspects of human life, including political, economic, social, and environmental dimensions. It highlighted that the journey of a consumer begins “from the womb to beyond the grave,” as medical treatment, food, and water consumed by a mother are shared with her child, making them joint consumers.
- Historical and Constitutional Roots: The judgment traces the evolution of consumerism in India, linking it to historical movements like the Dandi March of 1930 and the Indian Independence Movement, which featured a citizen-consumer dimension. It firmly establishes that the essence of consumerism is embedded within the Constitution of India, 1950, emphasizing that consumer rights are not merely statutory but also natural, inalienable, and constitutional. The understanding of consumerism is seen as shaped by the Directive Principles of State Policy, particularly those promoting social and economic justice and equality (Articles 38, 39, 47).
- The Mandate for Independent Consumer Fora: Given this broad and constitutionally-rooted understanding, the Court stressed the paramount importance of ensuring that consumer redressal mechanisms, particularly the Consumer Commissions, function effectively, independently, and with judicial dominance. Any framework that undermines the independence or constitutional mandate of these fora is problematic….
- Identifying Infirmities in the 2020 Rules and High Court’s Actions:
Tenure of Office (Rule 10(2) of 2020 Rules): The previous provision for a four-year tenure with eligibility for reappointment was found to be inconsistent with the minimum five-year tenure stipulated by the Supreme Court in Madras Bar Association.
Selection Committee Composition: The 2020 Rules were deemed to lack the requisite judicial dominance in the selection committee for appointments to the Commissions…. This deficiency directly contradicted the principles laid down in Roger Mathew, which mandates judicial input and supervision in such appointments to safeguard the independence of tribunals.
High Court’s Use of Article 142: The Supreme Court noted that the High Court’s directions regarding recruitment, issued under Article 142 of the Constitution, were not sustainable as they encroached upon the Union of India’s authority to establish its own recruitment process…. While Article 142 allows for complete justice, it should not be used to supplant existing constitutional or statutory schemes.
Addressing Infirmities through 2023 Amendment: The Union of India’s proposed 2023 amendment to the 2020 Rules was acknowledged as a positive step, as it appeared to remedy some of the identified infirmities, including aligning the tenure with the Madras Bar Association judgment and revising aspects of the selection process.
Holding:
- The Supreme Court set aside the High Court of Bombay’s judgments and orders to the extent that they quashed the 2020 Rules and issued specific directions for appointment.
- The Union of India was permitted to notify the new 2023 Rules within four months from the date of the Supreme Court’s judgment, addressing the previously identified infirmities.
- The Court provided specific directions regarding persons already involved in the appointment process:
Individuals who were appointed and are currently serving their tenure under the High Court’s earlier orders (Limaye – I) shall be allowed to complete their full tenure. This applies to both Judicial and Non-Judicial Members of the State and District Commissions.
Persons who had been selected but not yet appointed, or whose appointments were stayed due to the appeals, shall be allowed to continue until the completion of the recruitment process under the new Rules.
Individuals seeking reappointment whose services were terminated will have their pending writ petitions decided in accordance with the principles laid down in this judgment and applicable law.
- The Supreme Court explicitly reaffirmed that the selection process for Consumer Commissions must ensure judicial dominance, aligning with the principles established in Roger Mathew and Madras Bar Association.
- The various civil appeals and review petitions were disposed of in accordance with these directions and clarifications.
Ganeshkumar Rajeshwarrao Selukar And Others V. Mahendra Bhaskar Limaye And Others
Supreme Court: 2025 INSC 752: (DoJ 21-05-2025)