Arabian Exports Private Limited (Appellant) suffered severe losses to its Taloja factory due to heavy rainfall and flooding in July 2005. The Appellant, insured by National Insurance Company Ltd. (Respondent) under two policies, claimed damages of over Rs. 5.7 crore. After significant delay, in December 2008, the Respondent offered Rs. 1.88 crore, presenting a standardized discharge voucher6. The Appellant accepted this amount, but explicitly stated its reservation to invoke arbitration for the balance amount, citing financial duress and pressure from its bankers and creditors due to the delay [15, 17, 24.1, 9]. The Respondent refused arbitration, leading the Appellant to file applications under Section 11 of the Arbitration and Conciliation Act, 1996, before the Bombay High Court for the appointment of an arbitrator. The High Court dismissed these applications, ruling that the acceptance of the amount constituted “full and final settlement”.
Law Involved The primary statute involved is the Arbitration and Conciliation Act, 1996, particularly Section 11, which governs the appointment of arbitrators8. The case also touched upon the concept of “accord and satisfaction” and the vitiating factors of fraud, duress, and coercion, as implied by the general principles of contract law [19, 23, 24.1, 25.2]. Key precedents cited include National Insurance Company Limited Vs. Boghara Polyfab Private Limited [24.2, 34], Nathani Steels Ltd. Vs. Associated Constructions [24.2, 33], Oriental Insurance Company Ltd. Vs. Dicitex Furnishing Ltd. , and Aslam Ismail Khan Deshmukh Vs. Asap Fluids Pvt. Ltd. . These judgments clarify the limited scope of judicial interference under Section 11, emphasizing that a prima facie case of duress or coercion necessitates a reference to arbitration [23, 35, 36, 37.1]. Additionally, IRDAI circulars of 2015 and 2016 were noted for clarifying that signing a discharge voucher does not automatically negate the right to seek further compensation [11, 24.3]. The doctrine of Kompetenz-Kompetenz, allowing an arbitral tribunal to rule on its own jurisdiction, was also a guiding principle .
Reasoning The Supreme Court determined that the High Court erred by not considering the Appellant’s plea that the discharge voucher was signed under financial duress [25.4, 41]. The Court reiterated that when an application for arbitrator appointment under Section 11 of the 1996 Act is made, the court’s role is to prima facie examine whether an arbitration agreement exists and if the settlement, despite a discharge voucher, was genuinely consensual or vitiated by coercion [23, 35, 36, 37.1]. Drawing on previous rulings, the Court stated that if a claim of fraud, duress, or coercion is not frivolous, the dispute is arbitrable. Given the significant delay by the insurer in settling the claim and the Appellant’s stated financial distress, the Court found the Appellant’s assertion of duress to be credible and not a mere afterthought [9, 15, 24.1, 26, 27]. The IRDAI circulars further supported the view that a discharge voucher does not invariably extinguish all claims [11, 24.3]. Therefore, the question of whether the Appellant was compelled to sign the voucher, and the sustainability of the balance claim, fell within the purview of the arbitral tribunal.
Holding The Supreme Court allowed the appeals, setting aside the High Court’s order dated 02.12.2011 . The Court appointed Justice (Retd.) Suresh Chandrakant Gupte as the sole arbitrator to adjudicate the claims between Arabian Exports Private Limited and National Insurance Company Ltd. . The parties were directed to report to the appointed arbitrator by 15.05.2025 . No order was made regarding costs .]
Arabian Exports Private Limited V. National Insurance Company Ltd
Supreme Court: 2025 INSC 630: (DoJ 06-05-2025)




