These three cross-appeals arose from orders of the National Consumer Disputes Redressal Commission (NCDRC) regarding a consumer complaint filed by a homebuyer (Borrower) who sought a refund for a delayed residential apartment project (“Lodha Bellezza” in Hyderabad) funded partly by his own savings and partly through a tripartite housing loan from Housing Development Finance Corporation Limited (HDFC Bank). The Supreme Court modified the NCDRC’s order to prevent unjust enrichment, holding that the Borrower is only entitled in his own right to a refund of the exact amount he paid out of his pocket (along with contractual interest at 12% per annum and ₹15 Lakhs as composite compensation), while the remaining loan-disbursed funds deposited by the builder must be preserved pending the outcome of the Bank’s recovery appeal before the High Court.
- Core Legal Question: The appeals addressed how refunds should be apportioned in triangular arrangements (Builder-Borrower-Bank) when a housing project is delayed, and whether returning the entire bulk amount directly to the borrower constitutes unjust enrichment when the bank loan remains outstanding.
- Doctrine of Unjust Enrichment: The Supreme Court invoked the principle of restitution (nemo debet locupletari ex aliena jactura), noting that allowing the Borrower to withdraw funds he never paid—while a separate recovery suit/appeal by the Bank is pending—would result in an unjust windfall. The Borrower’s direct out-of-pocket contribution was computed at ₹1,27,34,726/-.
- Rate of Interest: In terms of Clause 24 of the Agreement for Sale, which expressly stipulates 12% per annum simple interest upon termination for delayed delivery, the Court awarded interest at 12% per annum from the date of each respective deposit.
- Rejection of Double Compensation (Rent): The Court disallowed the Borrower’s enhanced claims for monthly rent made via rejoinder, clarifying that awarding both the cost of alternative housing (rent) and the full return of money with high interest would amount to double compensation for the same default. Instead, a composite compensation of ₹15,00,000/- was awarded toward rent, mental agony, and litigation expenses.
- Bank’s Deficiency in Service: The Court upheld the NCDRC’s finding that the Bank was deficient in service by releasing loan tranches without verifying the actual physical progress of construction as mandated by its own sanction terms.
- Directions Issued:
- The NCDRC is directed to release ₹1,27,34,726/- plus 12% per annum interest to the Borrower.
- A further sum of ₹15,00,000/- shall be released to the Borrower as compensation.
- The remaining balance from the builder’s deposit must be held in an interest-bearing account pending the final adjudication of the Bank’s appeal by the High Court.



