This civil appeal arose from a challenge to an Allahabad High Court order that dismissed the appellant-borrower’s writ petition against the forceful repossession and subsequent sale of his commercial vehicle by a financing company. The Supreme Court allowed the appeal, setting aside the High Court’s order and ruling that the finance company’s action of seizing the truck in the dead of night without mandatory prior notice or due process violated Reserve Bank of India (RBI) guidelines, contract terms, and Articles 14 and 21 of the Constitution. While the Court declined to overturn the third-party sale of the vehicle due to the lapse of time, it ordered the financier to close the loan accounts, refund the sale proceeds with interest, pay heavy compensation for loss of livelihood and mental agony, and directed the RBI to ensure strict compliance with its fair practice codes.
- Factual Background:
- The appellant obtained a commercial vehicle loan in March 2019 from Cholamandalam Investment and Finance Company Limited for a Tata truck, secured by hypothecation.
- Following defaults in installment repayments, the financier repossessed the vehicle, sold it on August 31, 2023, for Rs. 4,50,000, and subsequently demanded a shortfall amount from the appellant.
- The appellant’s criminal complaints and subsequent writ petition before the High Court were dismissed, prompting the appeal to the Supreme Court.
- Evaluation of Contract Terms and RBI Guidelines:
- The Court examined RBI’s statutory Master Circulars and Fair Practices Code, noting that lenders are strictly prohibited from using muscle power, harassment, or force during loan recoveries.
- The Court scrutinized Article 11 of the loan agreement, ruling that clauses allowing unilateral waiver of notice, unbridled self-help repossession, and entry into private spaces without due process are unconscionable, inconsistent with the Indian Contract Act, 1872, and non-compliant with RBI directives.
- Finding of Unlawful Seizure:
- The financier failed to provide the mandatory 7-day prior notice required under Article 11(a)(i) before seizing the vehicle.
- The repossession—executed at 1:00 a.m. by breaking the steering lock—exemplified the “goondaism” repeatedly condemned by the judiciary.
- The High Court erred in dismissing the petition on the ground of delay, ignoring the fact that the appellant actively pursued criminal complaints and continued to receive traffic challans for the sold vehicle.
- Reliefs and Directions Issued by the Supreme Court:
- Setting Aside the High Court Order: The impugned High Court order dismissing the writ petition was quashed and set aside.
- Loan Closure and Refund: The finance company was directed to close both loan accounts of the appellant and refund the sale proceeds of 4,50,000 along with 6% interest per annum from the date of sale.
- Compensation for Loss of Livelihood: The appellant was awarded 10,00,000 as compensation for mental agony and loss of livelihood, alongside Rs. 50,000 as costs.
- Mandate to RBI: The Reserve Bank of India was directed to take proactive, effective steps to secure genuine compliance with its guidelines by NBFCs and banks to prevent similar predatory recovery practices.




